Tag Archive for CSP

Why seamless self-care should be a top priority for telcos?

why-seamless-self-care-should-be-a-top-priority-for-telcos

     In the last few years, the impact of digital technology and the need for digital transformation have been the hot topics in almost all industry forums and events. This is mainly because, the wider application of digital technology and the way it extends the scope of existing technologies have made it imperative for all industries Read More

Partner Management in the era of Digital Convergence

Partner Management in the era of Digital Convergence

           How a robust partner management system helps CSPs ensure profitability and help in retaining right partnerships With the increasing use of smart devices and high-speed internet, consumers are accessing an extensive list of online services that are impacting and redefining the way they perceive day-to-day activities. The changing digital landscape and the increasing demand Read More

Every byte counts!

Every byte counts!

Almost 23 years back, CERN made the World Wide Web technology available to everyone at no cost. Since then the internet has taken our world by storm, affecting every aspect of our personal as well as professional lives. It has completely revolutionized the way we communicate through online calls, social media or messaging apps. In Read More

Real Time Billing for greater experience and retention

Real Time Billing for greater experience and retention

       In the backdrop of revival of global economy, the world is rapidly adapting digital technologies as the engine of growth and limitless opportunities. The digital economy has completely redefined the way consumers communicate on networks. Consumers today are getting used to real time information and access to operators’ services, need multiple digital channels like self Read More

Wi-Fi Portals-Enabling CSPs to create a lasting impression

Wi-Fi Portals - Enabling CSPs to create a lasting impression

         It is rightly said, “You never get a second chance to make the first impression”. This thought very well holds true for the CSPs as well in terms of creating their impression on their customers. There are many customer facing platforms in the market which helps CSPs to befriend their customer by making their user Read More

Dynamic QoS for the Mobile World

Dynamic QoS for the Mobile World

      In the backdrop of data demand explosion, there is the need felt by operators to differentiate through customer experience. Operators need to find out ways to manage and optimize their networks while managing and improving profits. This is where Policy Charging Rating Function (PCRF)  will claim a pivotal role in decision making of Chief Technology Read More

Changing Role of Mediation in hybrid ecosystem

Changing Role of Mediation in hybrid ecosystem

     With increase in networks, technologies, services and data traffic, it has become difficult for operators to analyse all the data generated by various components. Traditionally Mediation had a role to play in post-paid world where CDRs were collected, enriched and sent to rating systems for billing. But nowadays the role of mediation is changing. The Read More

In Telecom change is constant. Customers are not!

in-telecom-change-is-constant-customers-are-not

      The rapidly evolving telecom market and the evolving business models have customer expectations charged up from getting the services delivered from near real time to pure real time. With the industry taking shape and focus shifting to Digital transformation, analytics, M2M / IoT, Cloud / NFV as well as Multi-channel customer engagement platforms being launched, Read More

MWC 2016 key take-away: Know how CSPs can Innovate, Optimize and Differentiate in a Wi-Fi World

mwc-2016-key-take-away-know-how-csps-can-innovate-optimize-and-differentiate-in-a-wi-fi-world

     With the Mobile World Congress 2016 is abuzz as the event reaches its culmination. We have been able to witness new technological advancement, demos, several product launches, exciting announcements for the road ahead. The entire mobile industry is embarking on the journey of transformation and pioneering the digital disruption. Looking closely at the snapshot of Read More

Seize the Wi- Fi moment at MWC 2016

seize-the-wi-fi-moment-at-mwc-2016

As the Mobile market continues to mature up more revenue opportunities are generated for mobile network operators, who are raring to monetize services. This is very well evident in the trend – everything is mobile, be it Finance, Healthcare, Education, Communication, Security, Home automation. Few new services are untouched by a mobile component, which is Read More