Archive for Uncategorized

Telco 2.0: For extraordinary customer experiences

telco-2-0-for-extraordinary-customer-experiences

      The world is predicted to have 50 billion connected devices by 2020 thus, creating a unique connected world with richer, faster and more intelligent interactions and experiences. New platform to communicate are making a better world with increased connectivity that can turn ordinary everyday activities at home and at work into extraordinary experiences. Even today customers Read More

Why seamless self-care should be a top priority for telcos?

why-seamless-self-care-should-be-a-top-priority-for-telcos

     In the last few years, the impact of digital technology and the need for digital transformation have been the hot topics in almost all industry forums and events. This is mainly because, the wider application of digital technology and the way it extends the scope of existing technologies have made it imperative for all industries Read More

Digitalizing the Analogue assets or really going the Digital way?

Digitalizing the Analogue assets or really going the Digital way ?

Since the advent of Internet era, Telecommunication has been by far one of the most exciting and challenging sectors that survives and thrives on continuous innovation. Today, CSPs are facing tough times in keeping pace with the speed of transformation to Digital Service Providers (DSPs), which essentially means offering a digital experience in real time Read More

Common OTT Challenges Operators Face and How to Solve them

The telecommunications market is more innovative and full of opportunity than ever – the reason being that the market is quickly changing, which can pose challenges for competing operators in the space. The rapid pace of today’s marketplace, combined with a rising number of over – the – top (OTT) players, has required all operators Read More