Archive for BSS of the Future

Chatbots to Drastically Change the Way Customers Interact

Businessman drawing a Cloud Computing diagram

     With changing telecom landscape and the exponential growth in smartphone usage, operators are constantly looking for efficient ways to connect and engage with their subscribers. It is time for telecom operators to drive self-care applications to gain more from automated interactions and offer a seamless user experience. Chatbots or bots are simple artificial intelligence systems Read More