Archive for Bill Shock

Real Time Billing for greater experience and retention

Real Time Billing for greater experience and retention

       In the backdrop of revival of global economy, the world is rapidly adapting digital technologies as the engine of growth and limitless opportunities. The digital economy has completely redefined the way consumers communicate on networks. Consumers today are getting used to real time information and access to operators’ services, need multiple digital channels like self Read More

Bill Shock Prevention! Take the Shock away

Bill Shock Prevention! Take the Shock away…

     Let me share a scenario – Mary a postpaid customer received her bill, she noticed she was unexpectedly charged $34,000 for international data and texting while visiting her sister in Haiti after the 2009 earthquake. Mary was clueless and was shocked to see the usage charges. As a result, neither did she pay those bills Read More