Archive for February 27, 2018

Chatbots to Drastically Change the Way Customers Interact

Businessman drawing a Cloud Computing diagram

     With changing telecom landscape and the exponential growth in smartphone usage, operators are constantly looking for efficient ways to connect and engage with their subscribers. It is time for telecom operators to drive self-care applications to gain more from automated interactions and offer a seamless user experience. Chatbots or bots are simple artificial intelligence systems Read More

Telco 2.0: For extraordinary customer experiences

telco-2-0-for-extraordinary-customer-experiences

      The world is predicted to have 50 billion connected devices┬áby 2020 thus, creating a unique connected world with richer, faster and more intelligent interactions and experiences. New platform to communicate are making a better world with increased connectivity that can turn ordinary everyday activities at home and at work into extraordinary experiences. Even today customers Read More