Customer Experience at the center of transformation for CSP to DSP

‘Customer Experience’ at the center of transformation for CSP to DSP

Communication Service Providers (CSPs) have laid the networks for a connected world. They have matured up from providing basic Voice and SMS services to offering high speed data, which has opened up access to new ways and means – OTT and other value added services. This has led to decline in traditional source of revenues, Read More

Digitalizing the Analogue assets or really going the Digital way?

Digitalizing the Analogue assets or really going the Digital way ?

Since the advent of Internet era, Telecommunication has been by far one of the most exciting and challenging sectors that survives and thrives on continuous innovation. Today, CSPs are facing tough times in keeping pace with the speed of transformation to Digital Service Providers (DSPs), which essentially means offering a digital experience in real time Read More

3 pillars of BSS transformation: Agility, Customer experience, Efficiency

History suggests that CSPs have a pedigree of innovation and adaptation to changing dynamics. Even as consumers we have witnessed, accompanying changes in CSPs efficiency with the network, technology and the customer base. CSPs braced technologies, which made them more efficient, faster and more profitable – improvements to the customer proposition were incidental. However, evolving Read More

INDIA Unplugged: the rise of Wi-Fi – 2

INDIA-Unplugged-The-rise-of-Wi-Fi-2

In our last submission, we discussed how Internet has become one of our basic needs of daily life like food, water, and shelter. Increasing number of smart phones and wearable devices are one of the driving factors in the growth of Wi-Fi market; particularly, in fast developing countries such as India. Most of the Wi-Fi Read More

INDIA Unplugged: the rise of Wi-Fi

INDIA-Unplugged-the-rise-of-Wi-Fi

It won’t be incorrect if we say that Internet has become one of our basic needs of daily life like food, water, and shelter. Increasing number of smart phones and wearable devices are one of the driving factors in the growth of Wi-Fi market; particularly, in fast developing countries such as India. As per the Read More

CSPs Revenue Sharing Model for Digital Partner Settlement -2

CSPs Revenue Sharing Model for Digital Partner Settlement

       In continuation with our previous Blog CSPs Revenue Sharing Model for Digital Partner Settlement, we had identified three types of revenue sharing models i.e. Fixed Rate, Revenue Sharing and Hybrid. Let us explore all the three models in detail. A)    Fixed-rate B2B2C Model: Operator is able to prioritize the delivery of certain services in case Read More

CSPs Revenue Sharing Model for Digital Partner Settlement

CSPs Revenue Sharing Model for Digital Partner Settlement

       To stay relevant and competitive, Communications Service Providers are embracing the digital journey to evolve into Digital Service Providers. And their digital transformation journey is incomplete without their partners too joining in. Rise of inclusive technologies, business expansion dynamics and subscribers’ acceptance of new life style has created an ecosystem of network providers, content creators, Read More

Next- Gen Wi-Fi transforming mobility experience for carriers and enterprises

Next- Gen Wi-Fi transforming mobility experience for Carriers and Enterprises

Technological advancements are accelerating, and the proliferation of digital channels is transforming the connectivity and mobility landscape. With Wi-Fi becoming the new age priority network partner operators too are evolving their businesses to include Wi-Fi in their roadmap. Users are forging their way ahead to grab an opportunity to access services through Wi-Fi. Amidst the Read More

MVNOs resurgence in India

MVNOs resurgence in India

       With 1.2Bn telecom subscriptions India’s telecom market is 2nd largest in the world after China. It can, perhaps, be characterized as large and over competitive market due to high density of service providers leading to one of the lowest call rates, consequently, declining revenues, higher operating and high regulatory costs above all this. Moreover, the Read More

Telcos 2020 and OSS/BSS of future

telcos-2020-and-oss-bss-of-future

There are major trend that will impact the explosion of connected devices and add billions of new connected data sources globally by 2020:5G, M2M, IoT, Smart Cities, AI and VR. The upswing of all of these devices will be an astronomical growth in data volumes; we will quickly push through exabyte volumes and enter the Read More